Frequently Asked Questions

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

1. Domestically

In general, domestic shipments are in transit for 2 - 7 days.

2. Internationally

Generally, orders shipped internationally are in transit for 4 - 22 days. This varies greatly depending on the courier you have selected. We are able to offer a more specific estimate when you are choosing your courier at the checkout.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

You can contact us at:

contact@shaolinww.com